Help and contact

Support

Tell us what happened, what you expected, and which supported Amazon marketplace you were using.

Install and try the extension

Open the Stop Impulse Buys Chrome Web Store listing and select Add to Chrome. The Free plan includes five interventions each month shared across the account and Chrome profile.

Before contacting us

Open chrome://extensions and confirm Stop Impulse Buys is enabled.
Reload the shopping page after installing or updating the extension.
Confirm the displayed amount meets the threshold for that currency.
For voice mode, allow microphone access when Chrome asks.
Try typing if microphone access is unavailable.

Include in a report

Chrome version and extension version.
Amazon marketplace and product page URL.
Whether you selected Add to Cart or Buy Now.
Whether you selected voice or typing.
The exact visible error message.
Steps that reproduce the problem.

Do not email passwords, payment-card details, raw voice recordings, or confidential information.

Account, billing, and privacy

For billing help, include the account email and Razorpay payment or subscription reference, but never card details. See Pricing and Cancellation and refunds. Use the extension's Privacy settings to request deletion, or follow the data deletion instructions.

Response channel

stopimpulsebuys@gmail.com

Support is provided by email. Response times can vary during early access and launch periods.